THE PROBLEM STATEMENT

WHAT IS A PROBLEM STATEMENT?

IT'S A CLEAR IDENTIFIED PROBLEM FRAMED FROM THE USER PERSPECTIVE. IT HELPS US CREATE U.C.D, TEAM ALIGNMENT,
SHARED UNDERSTANDING AND CLARITY ABOUT WHAT
THE SOLUTION IS INTENDED TO SOLVE.

WHEN TO USE A PROBLEM STATEMENT?

YOU CAN ALSO USE THIS TEMPLATE

THAT DOES NOT HAVE THE SOLUTION

STATEMENT.

WHEN TO USE THE PROBLEM STATEMENT?

AFTER YOUR RESEARCH, YOU CAN

WRITE A CLEAR VALIDATED PROBLEM STATEMENT WITH SOME POTENTIAL

SOLUTION STATEMENTS WRITTEN

FROM THE USER PERSPECTIVE.

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YOU CAN ALSO DO THIS WITH YOUR TEAM AS A BRAINSTORMING SESSION
TO GATHER WHAT PROBLEMS WE WANT TO SOLVE FOR OUR USERS BASED ON THE RESEARCH FINDINGS.

THEN VOTE ON THE MOST IMPORTANT PROBLEM TO SOLVE.

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IT'S OKAY TO HAVE MORE THAN oNE

PROBLEM TO SOLVE AND HAVE THEM FOR DIFFERENT PERSONAS.

HERE'S A

BUTTON TO

THE FILE.

U.P.S

USER

PROBLEM

SOLUTION