THE BALANCED TEAM

BIZ NEED

(PM)

USER NEED

(DESIGN)

FOCUS ON THE TEAM

not the outcome

FOCUS ON PROCESS

not the deliverables

Product

Decisions

Here

FEASIBILITY

(ENGINEERING)

WHEN ASKED WHAT DO DESIGNERS ENJOY AND
NOT ENJOY WHEN WORKING WITH PM'S?

-

Designer > PM

 

 

DESIGNERS APPRECIATE WHEN:

 

Product managers advocate

for design and users.

 

Shield designers from meetings

so they can focus on work.

 

Giving design plenty of time

to create designs.

 

Helping designers connect

business priority to their

designs & features.

 

Pairing together on designs

and sketching together.

 

 

 

 

DESIGNERS Don't APPRECIATE WHEN:

 

Product managers change their

designs without asking/knowing.

 

Set unrealistic expectations with

clients or stakeholders and design

has to sacrifice their craft quality

to meet delivery needs.

 

Making a designer feel like they

work for them. When they are

part of the balanced team.

 

 

 

WHEN ASKED WHAT DO ENGINEERS ENJOY AND
NOT ENJOY WHEN WORKING WITH DESIGNERS?

-

ENGINEERS > DESIGNERS

 

 

ENGINEERS APPRECIATE WHEN:

 

Doing design reviews and design

sketching workshops with them.

 

They love when you share user

insights and learnings around

designs being validated, unvalidated and learnings along

the way.

 

Knowing that the design works and is usable by users. They love when you share insights to ensure what they are building is valuable, They also love when you share positive

user feedback that what they have built is being loved by users and is solving their need.

 

Reinforce that engineers can tell

you anything and talk about anything when it comes to the designs we are building.

 

Include links of the latest design

or source of truth.

 

Having style guides.

 

Tweaking a design to make it

easier to implement.

 

Modeling complexities in a visual way so we can all have a shared

understanding and alignment.

 

 

 

 

 

ENGINEERS Don't APPRECIATE WHEN:

 

Not empathizing with them and

not working with them when they
push back on a design or technical

challenge that your design is

informing. There are usually other

ways solve a problem with U.I. and

avoid the "my way or the highway."

 

When they work on a design that is

outdated or not the right screens.

 

Changing the designs in the middle

of building them because they were

not validated and tested first.

 

 

 

 

WHEN ASKED WHAT DO DESIGNERS ENJOY AND
NOT ENJOY WHEN WORKING WITH ENGINEERS?

-

DESIGNERS > ENGINEERS

 

 

DESIGNERS APPRECIATE WHEN:

 

Engineers effectively communicate

technical constraints.

 

Take the time to understand

the desired user outcomes.

Especially when offering

alternative options. Don't just

decide on what's most easiest

to implement.

 

Care about what's best for the users of our tools.

 

Care about the design and style

details and want to make it look

like the design mocks.

 

 

 

 

DESIGNERS Don't APPRECIATE WHEN:

 

Make design decisions or
change designs without informing
the designers.

 

 

 

 

 

 

 

 

 

WHEN ASKED WHAT DO PM'S ENJOY AND
NOT ENJOY WHEN WORKING WITH DESIGNERS?

-

PM'S > DESIGNERS

 

 

PM'S APPRECIATE WHEN:

 

Designers have a focused set

of goals & designs that map to
the product strategy and the business goals/initiatives.

 

Pairing with Designers and bouncing ideas of each other.

 

Pairing on research plans,
deciding on who to talk to for research and testing, being together during user interviews, user testing and synthesis.

 

Help to model business complexities in the current state

so we can look for problems.

 

Not waiting for the design to absolutely perfect when we have

engineers ready to build. Engineers

can start with the wire-frames 1st to build functionality and then add style stories later. Be lean.

 

 

 

 

PM'S Don't APPRECIATE WHEN:

 

Not staying focused on what's

within the scope or strategy and

just doing wild ideas, complicated

features to build, and way out

future designs.

 

Not having a clear set of learning

goals for research and testing and

just doing research for the sake

of doing research. "Research should

help us with our goals."

 

Designers being inflexible & dominated

when it comes to a approach of a

process and not trying new things..

 

Unable to take and received feedback

on their design because they were too

attached to their original vision.